The free side seat allows you to reserve the seat next to you, so you can travel without anyone next to you, or the whole row, so you can enjoy more space and relax in the whole row to yourself.
If your booking is eligible for the free side seat, you will receive the offer during the online check-in flow. Booking this service is for each flight segment and is subject to availability.
You must select the free side seat service and follow the steps shown.
After purchasing the Free Side Seat, you will receive a confirmation email indicating the date, origin and destination of the flight, the seats allocated and the total amount charged.
After purchasing the Free Side Seat, you will receive a confirmation email indicating the date, origin and destination of the flight, the seats allocated and the total amount charged.
It is available when check-in opens, i.e. 36 hours or 24 hours (to and from the USA) from flight departure to 2 hours before departure.
The price varies per destination and number of seats booked.
It is not possible to cancel or change the service once you have paid for it. If you need to change your booking, you lose the right to the service and it will not be refunded.
If you cancel your check-in, the Empty Side Seat service remains confirmed.
No, this service is only available during the online check-in process for Economy Class bookings and on flights operated by TAP or on its behalf and by TAP Express.
The Empty Side Seat is subject to availability and may have to be changed for operational, safety or security reasons, even after boarding the aircraft.
By credit card.
No.
Purchasing the Empty Side Seat guarantees the comfort of having one or more empty seats adjacent to yours.
Yes, after successful payment you will receive information by e-mail with the details of the service purchased.
No. Passengers cannot cancel or change the service once they have paid for it. If you need to change your booking, you lose the right to the service and it will not be refunded. However, there may be situations where, after purchase, TAP is unable to offer the service and it will be refunded 24 hours after the flight departs.
If you cancel your check-in, the Empty Side Seat service remains confirmed.
This service is non-refundable
You will be reimbursed from 24 hours after your flight departure.
You will be reimbursed from 24 hours after the flight departs.
You will be refunded from 24 hours after the flight departs.
No. In the case of passengers who, for medical reasons, need seats to support a leg, a medical assessment is required and you must contact TAP in advance (see the Medical Assistance area) and the passenger's ticket will be updated with the applicable fare.
No. To accommodate fragile, bulky luggage, musical instruments or diplomatic bags, you must contact TAP directly, as the number of extra seats to be made available by the airline will depend on the volume/weight of the luggage and is subject to the issue of a ticket associated with that extra seat(s).
No. The service is not available for group bookings.
The service is neither endorsable nor transferable.
Children under 12 travelling unaccompanied;
Adults travelling with babies;
Inadmissible passengers or passengers in custody;
Passengers travelling with assistance animals;
Passengers considered to be medical cases (if in doubt contact TAP Air Portugal)
